FAQ
Find answers to recurring questions
How the GoVocal Support Team can help youWhat questions do we answer?
Keeping your participants up-to-dateAnswer the 5 W-questions, add images, embed video's, attach pdf's and update your audience with a quick email
The link I have communicated to users for participating doesn't workCommon reasons and trouble shooting tips to investigate and fix the issue of participation links not working for users.
What data can you export from your platform?How to export the different types of data collected on the platform
Can I export the images and attachments of ideas and input on the platform?What data and information is included in the Excel file when exporting the ideas
How to implement Siteimprove?How get your platform data into Siteimprove
How to add Facebook Pixel for your platform?Tracking data of your platform with Facebook Pixel
Does your platform work on all browsers?Make sure you always update to the latest browser version and reconsider sticking to Internet Explorer.
How can you improve the referencing of your platform for search engines?All you need to know about Search Engine Optimization (SEO), very simply put. Make sure Google, Bing, etc. finds you
How to customize the metadata of your platform?Discover and customise the copy used when sharing platform content
How to make sure your colleagues receive their invitation email?Avoid invitation emails to colleagues ending up in spam by whitelisting our email
Using the text box editorThe text field allows you manipulate text, images & videos in a flexible way