Go Vocal

Nola Moreau

Ken Van Mechelen

Everything a platform administrator needs to know about setting up and managing their platform

Admin Configurations

Manage the looks of your homepage and make it unique to your community

Customizing the homepage

Navigation Bar and Custom Pages

Guidance for configuring platform pages, navigation structure, and menu visibility

Pages and Menu

User Management and User Groups

Inviting people to the platform

Instructions for managing user roles, accounts, and sending platform invitations

User Management and Invitations

Setting up SSO login options and user/identity verification methods

Setting up your platform URL and email

Google Analytics, Siteimprove and Facebook Pixel

Optimizing metadata for SEO and Social Sharing

How to archive a Go Vocal platform

Key technical settings to customize platform functionality, integrations, and advanced behavior

Technical configurations

Automatic Emails or Notifications on the platform

Manual Email campaigns on the platform

Overview of configuring automated emails, notifications, and communication settings

Emails on the platform

Language and translation options on your platform

Guidance for managing languages, translations, and multi-lingual content across the platform

Multi-linguality

Adapt your platform’s look and feel to your visual identity

Branding your platform

Add your organisational items to your policy pages

Customizing the policies on your platform

Setting up the registration process and registration questions

Essential configurations to control overall platform behavior, appearance, and core features

Platform Settings

Community

Developer Portal

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.