What is the content builder?
The Content Builder is a powerful tool for customizing project descriptions (not folder descriptions). It provides a flexible way to build interactive pages by combining text, images, multimedia, and third-party embeds.
With the Content Builder you can:
Create rich layouts using sections and columns
Add multimedia elements such as videos, presentations, and documents
Embed surveys and forms for audience interaction
Collaborate on documents or share updates directly in the project description
These capabilities help make the engagement process more immersive and user-friendly.
The Content Builder is designed specifically for project descriptions: it cannot modify folder descriptions.
Once enabled, you can:
Add text, images, and embed content
Include surveys, slides, or news updates before or during engagement
Create buttons to link between projects or phases
How to enable the content builder?
Go to the back-end of your project.
Click Project settings (top right).
Open the Description tab.
Switch Use content builder for description to ON.
Click Edit description in content builder.
How to use the different widgets?
Open the Content Builder editor.
Locate the left-hand menu with three categories: Sections, Layout, and Content.
Drag any item (e.g., section, layout block) to the canvas in the center of the screen.
Click a block to edit its text, image, or settings; the editor appears on the right side of the screen.
Rearrange or delete blocks as needed.
Supported embed types
Content Builder supports a wide range of embeddable content.
Surveys: Typeform, SurveyMonkey, Qualtrics, and others. Copy the default sharing link and paste it into the embed field.
Documents: Google Docs/Sheets/Slides, PDFs, and Microsoft Office files via OneDrive are supported. Extract the URL from the embed code if needed.
Maps: Google Maps and ArcGIS links require cleaning up the embed code to keep only the https URL.
Data Visualizations: Tableau and Google Data Studio embeds require you to extract and slightly modify the iframe URL.
Social Posts: Facebook and Eventbrite are supported; Twitter and Instagram are not.
Videos: YouTube, Vimeo, Dailymotion, Wistia, and Dreambroker (with special URL edit) are supported.
How to embed third party tools?
Click the <Embed> option in the left menu.
Get the embed URL from your third-party provider.
Paste the URL into the embed field in Content Builder.
Note: Always test embeds by opening an incognito browser window to ensure the link works publicly.
Editing embed URLs
Many embed links need to be trimmed before use.
How to clean embed links:
Copy the long iframe code.
Delete everything before
https://.Delete everything after the URL (e.g.,
width=orframeborder=).
Example:
From YouTube:
<iframe width="560" height="315" src="<https://www.youtube.com/embed/abc123>" …>
Only copy: https://www.youtube.com/embed/abc123
Limitations on the content builder
Some functions of the Content Builder have restrictions:
Accordion blocks support only text, no images or files.
Image resizing isn’t supported; images automatically fill their container.
Some social platforms (Twitter, Instagram) cannot be embedded due to external policies.
Embed links often require manual editing to remove iframe code.