This article is machine translated from english
What is the ‘Collect input and feedback’ method?
Collecting input and feedback is the core participation method on the Go Vocal platform.
It allows you to:
Gather ideas or questions from residents (bottom‑up input)
Share options generated by your team and collect feedback (top‑down input)
Inputs can be displayed in two ways:
List view: A scrollable, filterable list of inputs (with options for voting, commenting, and sorting)
Map view: Inputs pinned to locations for geospatial context
The method is fully customizable, from what you call inputs (“ideas,” “options,” “questions,” etc.), to how they’re collected, displayed, and sorted.
For a more in-depth guide on map-specific capabilities on our platform, see our articles:
Choosing how to collect and display inputs
List view
Best for general idea collection, option feedback, and discussions
Supports thumbs up/down voting and comments
Ideal when location isn’t relevant
Map view
Best for geographically specific input (e.g. urban planning, mobility)
Users pin ideas directly on a map
Supports adding map layers for context (e.g. zones, infrastructure)
To have the map view as default on your phase go to: Phase Settings > Setup > Default View > Map
⚠️ The location question in the input form must remain enabled for map view to work. When you put the question on optional and users don’t fill in the location question, no pin on the map will appear.
How to customize the input experience?
Choosing input terminology
Phrase participation in the right tone (e.g. “Submit a question” vs. “Post an idea”)
You can find the terminology in your Phase settings → Setup → What should an input be called?
Default name: Idea
Alternatives: Option, Project, Question, Comment, Contribution
Where to change this: Phase Settings > Setup > What should an input be called?
Customizing the input form
You can find the form in your Phase settings → Input form → Edit input form
Default fields:
Title (always required, cannot be removed)
Custom fields:
Add extra questions (visible to admins/project managers only).
Drag and drop text, images, or videos to add context before submission.
⚠️ For map consultations, do not remove the Location question, this ensures location data is collected.
Configure sorting and filtering of inputs
Sorting options include:
Most liked (vote ratio)
Most discussed (comment count)
Trending (votes, engagement, recency)
Random (daily shuffle)
New (latest submissions)
Old (earliest submissions)
Status (proposed, reviewed, implemented, etc.)
Tags (with visible counters)
💡 Admins can set a default sorting method; users can change it via dropdown.
⚠️ Custom manual ordering is not possible.
Similar idea detection
When users start typing a title or description, similar existing ideas are shown
This nudges users to engage in an existing discussion rather than posting duplicates
Users can still submit their idea, this feature simply prompts reflection
To activate: toggle
Similar Input Detectionin the Phase settings
Access rights for collecting input
Who can submit inputs? Which users can add ideas
Who can comment? Which users can add comments on ideas
Who can react? Which users can like or dislike ideas
Who can sign up for events? Which users can register for events linked to a phase
For full details, see our article Understanding Access Rights.