How do you keep your project up-to-date and alive? You can manage the input in your project easily. Both on the front-end (visible to all participants, for transparency and feedback purposes) and in the admin panel (only visible for admins and project managers, for reporting and content management purposes).
To maintain a high quality, managing your project should be done manually by a project manager or platform admin. Next to that, your platform also contains a lot of automated notifications.
Effective project management entails:
| What? | Visible to other? |
distribute responsibilities | Yes | |
update content, add pdf's, images and video | Yes | |
use comments, feedback, statuses, tags | Yes | |
spam, delete, profanity | No | |
collaborate internally | No |
👥 Make sure to create an admin or project manager profile for management purposes: think about choosing an email address that you can share with colleagues (e.g. communication@... , participation@..., moderator@...). Other participants will only see what you enter under 'Name' and 'First name' in your profile. Learn more about this in this support article.
Structuring your project to provide feedback
A good project has at least 3 phases: participation, analyse, results. Sharing results and feedback is an important phase to increase transparency and manage expectations.
Using information phases and phase report
You can easily add information phases in between participation phases to give citizens transparency on next steps or feedback on the previous phase.
When selecting an information phase you can also create a phase report (depending on your price plan), to give a proper feedback on the results.
Using office feedback
You can also submit official feedback to citizens who have submitted an idea or proposal.
