Go Vocal

Nola Moreau

Stijn Zwarts

Aline Muylaert

Everything a platform administrator needs to know about setting up and managing their platform

Admin Configurations

Manage the looks of your homepage and make it unique to your community

Customizing the homepage

Pages and Menu

Add, remove and customize the name of the pages in the navigation bar

Customising the navigation bar

Creating custom pages on the platform

Add images, attachments, pictures and contact details!

Customising the About page

Navigation Bar and Custom Pages

Using Smart and Manual User Groups + 🎥

Discover what our user management feature can do for you

How to manage, block and delete users and export user data

User Management and Invitations

Avoid invitation emails to colleagues ending up in spam by whitelisting our email

How to make sure your colleagues receive their invitation email?

You can easily invite (groups of) people to join the platform via our Invitations section. Decide whether or not to grant them admin rights.

Inviting people to the platform

Steps to follow when a user can't find his/her invitation email

Accepting an invite without the invitation email

Let people register with a unique invitation code or token, which you could for instance include in a letter or postcard.

Inviting people by letter: let people log in using a unique invitation code or token

Invitations

Setting up SSO login options and user/identity verification methods

Technical configurations

Adding the 'reply to' email address of your platform

Setting up the URL for your engagement platform

Setting up your platform domain and email

Give us your Google Tracking ID and get access to all analytics linked to your platform.

Getting access to Google Analytics data from your platform

Tracking data of your platform with Facebook Pixel

How to add Facebook Pixel for your platform?

How get your platform data into Siteimprove

How to implement Siteimprove?

Google Analytics, Siteimprove and Facebook Pixel

Discover and customise the copy used when sharing platform content

How to customize the metadata of your platform?

How can you improve the referencing of your platform for search engines?

Optimizing Metadata for SEO and Social Sharing

Changing the settings of the automated email notifications

Sending emails to your users and following up on the results

Emails on the platform

Making sure your platform is in the language you want

Changing the default language of the platform

Contact Support via the chat on your platform to enable this invaluable feature

Activating auto-translations on your platform

Simply add as you need and change whenever you want

Adding a language to your platform

Multi-linguality

Setting up the registration process and registration questions

Platform Settings

Adapt your platform’s look and feel to your visual identity by changing the platform colors, logo and banner image.

Changing the look and feel of your platform

Customising your platform's logo

Define the look of your platform and keep it user friendly

Choosing Primary & Secondary Colours

Match the font of your platform with the one from your website

Customising your platform's font

Branding

Add your organisational items to the Privacy Policy page

Customize the Privacy Policy for your organisation

Add your organisational terms and conditions to the T&C page

Customize the Terms and Conditions if needed

Customizing the policies on your platform

Can I edit the Accessibility policy, replace it by our own policy, or link to a separate website?

Your platform complies with WCAG 2.2 AA accessibility standards.

How does my platform perform in terms of accessibility?

Accessibility on the govocal platform

About us

Latest product features

GoVocal case studies

CitizenLab case studies

Community

Developer Portal

Find answers and get help from Intercom Support and Community Experts

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