We separate 2 onboarding tours, one for platform admins, and one for project managers.
The product tours will be found under "tasks" in your intercom bubble on the button right corner of your platform.
Platform admin tour:
It consists of 8 sections:
Get to know the platform
Update your settings and branding
Define your registration questions
Update your homepage
Invite your colleagues
How to send e-mails
How to set up a project
Draft your first project
Project manager tour:
It consists of 4 sections:
Get to know the platform
Create a test project
Discover our participation methods
Prefer to have a written guide?
Issues and getting stuck going through a product tour
Sometimes these product tours are not triggered properly when your enter a page or you get stuck in certain steps of the tour. When this happens please contact the support team so we can take a look at the tour settings and fix the issue!